港 Canto Club Privacy Policy
Last updated: November 2025
港 Canto Club (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
港 Canto Club is operated by Tina Orme, sole trader, trading as 港 Canto Club.
Contact: hello@cantoclub.com
Address: Suite RA01, 195-197 Wood Street, London, E17 3NU
2. Information We Collect
We may collect and process the following information when you interact with us:
Contact details (name, email address, phone number) when you sign up for events, forms, or newsletters.
Payment information processed securely through Squarespace, Stripe, or PayPal (we do not store full card details).
Event data such as ticket purchases, attendance, and community participation.
Photos and videos taken at events for social media and promotional purposes.
Technical information (cookies, analytics) from your use of our website.
3. How We Use Your Information
We use your information to:
Process event registrations, ticket sales, and payments.
Communicate event updates, confirmations, and follow-ups.
Send community news and upcoming event announcements (only if you opt in).
Improve our events and website experience.
Share photography or videos from events on social media and marketing materials.
We never sell or rent your personal data to third parties.
4. Legal Basis for Processing
We collect and process data under the following lawful bases:
Contract: to deliver your event ticket or service.
Consent: when you opt in to receive updates or allow use of photography.
Legitimate interest: to improve our services and maintain community safety.
5. Photography & Media
By attending 港 Canto Club events, you consent to being photographed or filmed for promotional use, unless you inform a team member on arrival that you prefer not to appear.
You may contact us at any time to request removal of identifiable images from our social media or website.
6. Data Retention
We retain personal data only for as long as necessary to fulfil event, accounting, and legal obligations.
Ticket and payment data: up to 6 years (for tax purposes).
Mailing list data: until you unsubscribe.
Photos and media: indefinitely, unless removal is requested.
7. Cookies & Analytics
You can manage or disable cookies in your browser settings.
8. Your Rights
Under UK GDPR, you have the right to:
Access a copy of your personal data.
Request correction or deletion.
Withdraw consent for marketing or photography.
Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
9. Data Security
We use industry-standard measures to protect your data, including secure payment processing and encrypted communication through Squarespace and Google Workspace.
10. Contact Us
If you have any questions or requests regarding your data, please contact:
📧 hello@cantoclub.com